Privacy Notice
Privacy Notice
This Privacy Notice explains how Playruo handles personal data when you explore our website, ask for a demo, request a playtest, or book a walkthrough.
Who we are
Playruo is operated by eShot Labs, a French simplified joint-stock company (SAS) registered with the Nanterre Trade and Companies Register under number 910 539 642, with its registered office at 14 rue Beffroy, 92200 Neuilly-sur-Seine, France.
You can contact us about privacy at [email protected].
At Playruo, we build browser-based game access that is meant to feel instant, secure, and controlled. We aim for the same standard here: practical information, no surprises.
What this notice covers
This notice applies to personal data we process through our public website, landing pages, contact forms, demo and playtest requests, booking flows, and the related follow-up that takes a visitor from first click to live conversation.
It does not cover third-party websites or services that have their own privacy notices.
Submitting a form or booking a meeting does not, by itself, mean you have agreed to optional cookies or similar technologies. Those choices are handled separately through our cookies and tracking notice.
What data we collect
We collect only the types of data we need to run the site, answer your request, keep workflows moving, and understand what is working.
- Information you give us, such as your name, work email, company, role, country, and anything you include in a message or form.
- Request and booking information, such as the type of service you are interested in, meeting preferences, scheduling details, and follow-up history.
- Website and device information, such as IP address, browser type, pages viewed, referral information, and basic site diagnostic data.
- Campaign and measurement information, such as landing page data or campaign parameters, when relevant to understanding how people find and use our site.
- Preference information, such as your communications and cookie choices.
How we use it
Why we use data
Keep the site secure and working smoothly
Examples
Technical, browsing, and diagnostic data
Main legal basis
Legitimate interests; legal obligations where applicable
Why we use data
Review your request and move things forward
Examples
Contact, message, demo, playtest, and booking data
Main legal basis
Taking steps at your request; legitimate interests
Why we use data
Manage the relationship and internal follow-up
Examples
Follow-up history, CRM notes, scheduling information
Main legal basis
Legitimate interests; performance of a contract where applicable
Why we use data
Understand site and campaign performance
Examples
Analytics and campaign-related data
Main legal basis
Consent where required by law
Why we use data
Meet legal, tax, accounting, or regulatory obligations
Examples
Records, logs, and related business information
Main legal basis
Legal obligation
| Why we use data | Examples | Main legal basis |
|---|---|---|
| Keep the site secure and working smoothly | Technical, browsing, and diagnostic data | Legitimate interests; legal obligations where applicable |
| Review your request and move things forward | Contact, message, demo, playtest, and booking data | Taking steps at your request; legitimate interests |
| Manage the relationship and internal follow-up | Follow-up history, CRM notes, scheduling information | Legitimate interests; performance of a contract where applicable |
| Understand site and campaign performance | Analytics and campaign-related data | Consent where required by law |
| Meet legal, tax, accounting, or regulatory obligations | Records, logs, and related business information | Legal obligation |
Who we share it with
We share personal data only with the people and providers needed to run the site, keep it secure, answer your request, and manage the relationship.
These may include providers such as Google, Cloudflare, Builder.io, Cal.com, Attio, and Notion, as well as hosting, security, analytics, scheduling, and support providers.
We may also share data when required by law or in connection with a corporate transaction.
For more information about cookies and similar technologies, please see our Cookies & Tracking Notice.
International transfers
Some providers may process data outside the European Economic Area, the United Kingdom, or Switzerland.
When that happens, we use safeguards such as contractual protections or other lawful transfer mechanisms where required.
How long we keep data
We keep personal data only for as long as reasonably needed for the purposes described above.
In practice, this means we keep contact and booking data for the time needed to manage your request and follow-up, operational records for continuity and compliance, and browser-based choice data until it is cleared, expires, or you change your settings.
We may keep certain information longer if required by law or to establish, exercise, or defend legal claims.
Your rights and how to contact us
Depending on applicable law, you may have the right to access, correct, delete, restrict, object to, or receive a copy of your personal data, and to withdraw consent where processing relies on consent.
You can contact us at [email protected].
You can also complain to the data protection authority that applies to you. Because eShot Labs is established in France, this may include the CNIL.
